Privacy Policy

Effective Date: 11/01/2024

Veronica Volani-Inza, LLC. - D'EPOCA (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website and use our services.

By using D'EPOCA's website (the “Site”), you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us and automatically when you interact with our website. The types of information we collect include:

a) Personal Information You Provide

- Account Information: When you create an account on our Site, we collect your name, email address, password, phone number, shipping/billing address, and payment details.

- Order Information: When you place an order, we collect your order details, payment information, and shipping preferences.

- Customer Service Communications: If you contact us for support or with inquiries, we may collect information you provide through those communications.

b) Information We Collect Automatically

- Usage Data: We automatically collect information about how you use our website, including your IP address, browser type, device type, pages visited, time spent on the Site, and referring URLs.

- Cookies & Tracking Technologies: We use cookies and similar technologies to track your activity on our Site. Cookies help us improve your experience by remembering your preferences, analyzing site traffic, and providing targeted advertising.

2. How We Use Your Information

We use your personal information for the following purposes:

- To Process Orders: We use your contact and payment information to complete and fulfill your orders, including shipping, billing, and customer service.

- To Improve Our Services: We use data about your usage of our Site to enhance the user experience, troubleshoot issues, and optimize our website’s performance.

- To Communicate with You: We may send you transactional emails (e.g., order confirmations, shipping updates) and promotional communications (e.g., sales, new products, newsletters). You can opt-out of marketing communications at any time by following the unsubscribe link in the email.

- For Security and Fraud Prevention: We use your data to protect the integrity and security of our Site and prevent fraudulent activities.

- To Personalize Your Experience: We may use your data to provide personalized recommendations or targeted advertisements based on your interests.

3. How We Share Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with the following entities for the purposes described above:

- Service Providers: We may share your information with trusted third-party service providers who assist with order processing, payment processing, shipping, customer service, and marketing.

- Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, safety, and property.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting obligations. If you delete your account, we may retain certain information for a period to comply with legal requirements and resolve disputes.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

- Access: You can request a copy of the personal data we hold about you.

- Correction: You can request corrections or updates to your personal information.

- Deletion: You can request the deletion of your personal information, subject to certain exceptions.

- Opt-Out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe link in emails or by contacting us directly.

To exercise these rights, please contact us using the contact details provided below.

6. Security of Your Information

We take the security of your personal information seriously and use industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes secure socket layer (SSL) encryption for sensitive data such as payment information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee complete security.

7. Children's Privacy

Our website is not intended for use by children under the age of 18, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

8. Third-Party Links

Our Site may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.

9. International Transfers

If you are accessing our Site from outside the country where we are based, please be aware that your personal data may be transferred to and stored in a country where data protection laws may differ from those in your jurisdiction. By using our Site, you consent to this transfer and storage of your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Veronica Volani-Inza, LLC. - D'EPOCA

Email: ciao@depoca.co

Phone: (470) 621-7599 

Address: 720 Lucerne Ave. #1305, Lake Worth Beach, FL 33460

**By using our Site, you acknowledge that you have read and understand this Privacy Policy.**